PRIVACY POLICY
Pathway Martial ArtsEffective April 26, 2026
Pathway Martial Arts, LLC ("Pathway Martial Arts," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. It applies to information we collect through our website at www.pathwayma.com, in person at our facility, by phone, by email, and through our SMS text message program.
1. INFORMATION WE COLLECT
We collect information you provide directly to us when you:• Submit a contact form, trial request, or membership inquiry on our website• Sign up for a class, trial, event, or membership• Opt in to receive SMS text messages from us• Subscribe to our email newsletter• Communicate with us by phone, email, or in person• Make a payment for membership, private instruction, retail purchases, or eventsThe categories of information we collect include:• Contact information: name, mailing address, email address, phone number• Account information: username, password, emergency contact details• Health and waiver information: medical conditions you choose to disclose, signed liability waivers, parent/guardian information for minors• Payment information: billing address and last four digits of payment cards (full payment details are processed by our PCI-compliant payment processor and are not stored on our systems)• SMS opt-in records: the date, time, method, and content of your consent to receive text messages• Website usage data: IP address, browser type, device type, pages viewed, and referring URLs
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes
• To provide instruction, manage your membership, and operate our facility
• To send transactional messages such as class confirmations, schedule changes, billing notifications, and account updates
• To send SMS text messages you have opted in to receive, including class reminders, schedule changes, event announcements, and program updates from Pathway Martial Arts
• To respond to your inquiries and provide customer support
• To process payments and maintain financial records
• To send our email newsletter and announcements you have subscribed to
• To improve our programs, services, website, and member experience
• To comply with legal obligations and enforce our agreements
3. SMS TEXT MESSAGING
If you opt in to receive SMS text messages from Pathway Martial Arts, the following terms apply to that information:We do not sell, rent, share, or otherwise disclose your mobile number, SMS opt-in data, or message content to any third party for their marketing purposes. SMS consent is not shared with third parties or affiliates for marketing purposes under any circumstance.Your phone number and SMS opt-in records are used solely to deliver the messages you requested and to maintain proof of your consent as required by carrier regulations. We share this information only with the service providers that help us deliver text messages on our behalf (for example, our SMS platform provider), and only to the extent necessary for them to perform that service. Those providers are contractually prohibited from using your information for any other purpose.Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. Reply HELP for help. See our SMS Terms and Conditions for full program details.
4. HOW WE SHARE INFORMATION
We do not sell your personal information. We share information only in the following limited circumstances:• Service providers: With vendors that help us operate our business, including our member management platform, payment processor, SMS provider, email provider, and accounting and insurance providers. These providers may only use your information to perform services for us.
• Legal compliance: When required by law, subpoena, court order, or to respond to lawful requests by public authorities.
• Safety: When we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Pathway Martial Arts, our members, our staff, or the public.
• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality protections.
• With your consent: For any other purpose disclosed at the time you provide the information or with your express consent.
5. DATA RETENTION
We keep your information for as long as your membership is active and for a reasonable period afterward to comply with legal, tax, accounting, and waiver-retention obligations. SMS opt-in records are retained for the period required by carrier and regulatory requirements. You may request deletion of your information at any time, subject to our legal obligations to retain certain records.
6. DATA SECURITY
We use commercially reasonable physical, electronic, and administrative safeguards to protect your information. Payment processing is handled by a PCI-compliant third party. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. CHILDREN'S PRIVACY
We offer programs for minors. We collect information about a minor only with the consent of a parent or legal guardian. We do not knowingly collect information from children under 13 through our website without verifiable parental consent. If you believe we have collected such information in error, contact us at the address below and we will delete it.
8. YOUR CHOICES
• Email: You can unsubscribe from marketing emails using the link in any email we send.• SMS: You can opt out of text messages at any time by replying STOP to any message.
• Account information: You can request to review, update, or delete your account information by contacting us.
• Cookies: You can disable cookies in your browser settings, though some website features may not function properly.
9. MASSACHUSETTS RESIDENTS
Massachusetts residents have the right to request access to the personal information we hold about you and to request correction of inaccurate information. Contact us using the information below to make a request. We will verify your identity before responding.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The effective date at the top will reflect the date of the most recent update. Material changes will be communicated through our website and, where appropriate, by email or SMS to current members.
11. CONTACT US
If you have questions about this Privacy Policy or how we handle your information, contact us:
Pathway Martial Arts, LLC
70 James Street, Suite 109, Worcester, MA 01603
Email: info@pathwayma.com
Website: www.pathwayma.com